FAQs
Frequently Asked Questions (FAQ)
1. What types of products do you sell?
We offer a wide range of kitchen accessories including utensils, storage solutions, cleaning tools, and smart gadgets designed to make your cooking and meal prep easier and more enjoyable.
2. Where do you ship to?
We ship worldwide! Whether you're in the US, UK, Canada, Australia, or elsewhere, we’ll deliver your order right to your doorstep.
3. How long will my order take to arrive?
Q: How long does shipping take?
A: Shipping typically takes 7–14 business days, depending on your location. You’ll receive a tracking number as soon as your order is shipped for real-time updates.
4. Can I track my order?
Yes! Once your order has been shipped, we’ll send you a tracking link via email so you can monitor the delivery status.
5. What is your return policy?
We accept returns within 14 days of delivery for unused items in their original packaging. Please visit our [Return & Refund Policy] page for full details.
6. Do you offer free shipping?
Yes, we offer free shipping.
7. Is my payment information secure?
Absolutely. We use secure encryption and trusted payment providers to ensure your information is safe.
8. Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, we may be able to cancel or make changes. Please contact us at contact@kitchmodo.com as soon as possible.